Care Now Complaints and Reviews

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Care Now
Main address: 645 E. State Hwy 121 75019 Coppell Tx
972-745-7500, 972-745-4376, Comments@CareNow.com
  • 31+1 mobile complaints
  • $42.7K claimed losses
  • $1.3K average
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  • Oct 14
  • Hospitals, Clinics and Medical Centers, Doctors
  • Web Check-In Service
  • 19

Called web check-in at 8:30 for a routine ear ache. Was told that I would have to drive up immediately and wait at least 45 minutes. (They said I could not wait until closer to my appointment time.) Got there at 9:00 and was told it would be 1 & 1/2 hours before being seen, that there were 5-6 patients ahead of me. Why would they have me come so early if they were going to make me wait? I... Read more

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  • Sep 18
  • Hospitals, Clinics and Medical Centers, Doctors
  • Orthopedic Surgeon
  • 56

I too have a work related injury. I was unaware at the time that I could not just schedule an appointment with an Orthopedic surgeon until been seen by an "approved workman's compensation doctor". Enter "Dr." McCoy from the Lewisville site. I was the first patient there. Filled out all of their paper work, waited for about 30 minutes. The "assistant" called my name, took my temperature and weight... Read more

Was this review helpful? 1 2

     

  • Aug 16
  • Hospitals, Clinics and Medical Centers, Doctors
  • Lake Worth, Texas
  • Medical Service Charges
  • 96

I took my daughter in for a minor ear infection, basically just needed the prescription for the same ear drops my kids have always taken. To start, I was charged an ER Co-Pay up front, and they demanded payment before we could be seen. After the mediocre service from their staff, I was given a further statement showing that I owed another $200. I was told that this is the portion that my... Read more

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  • Aug 07
  • Hospitals, Clinics and Medical Centers, Doctors
  • Wrong Prescription
  • 1
  • 1
  • 33

Dr didn't prescribed what I asked for and now I have an RX that tastes horrendous and doesn't work. Dr was so full of herself. Waste of time and money. Read more

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  • Jun 30
  • Hospitals, Clinics and Medical Centers, Doctors
  • Grand Prairie, Texas
  • Rude Attitude
  • 1
  • 1
  • 45

After waiting in exam room for more than an hour after seeing doctor, I inquired about how much longer it would be. I was snapped at by a rude condescending female nurse(Susie) We were simply waiting on our vaccines. They need to understand the power of kindness. I will not come back to this care now and definitely would not hire someone like her. I feel like her behavior was out of place and... Read more

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  • From mobile
  • Care Now
  • May 14
  • by anonymous
  • #487543

The B**** at the front desk needs to be fired. They have people coming in not filling good and then she's gonna have this attitude snapping things out of people's hands telling them they can't leave when that the point of this place. People come here because they call when it's your turn. This is my last time here for sure. Other wise I'd go to jail Add comment

     

  • Apr 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Arlington, Texas
  • Customer Service
  • 2
  • 2
  • 73

Unprofessional and Uncaring!!! First I call to make an appointment and explain my situation. I was no appointment necessary as it was a walk in clinic. I went to Carenow In Arlington for a work related injury. I had been seen by my Doctor prior to my visit as I did not realize that it was a work related injury. I had all documents with me, My Doctors notes and a Report from a CT scan. I was told... Read more

Was this review helpful? 3 0

     

  • Feb 22
  • Hospitals, Clinics and Medical Centers, Doctors
  • Norway, Michigan
  • Nursing Service
  • 118

Provide as much information as possible (at least 100 words).I cut off a small piece of my finger. I went into the Care Now in Duncanville for a Tetanus shot. The nurse looked at it and told me it looked like a burn. I told her i was a cut. I heard her whispering to the doctor behind the curtain that it looked like a burn. When he came to treat me he started questioning me how it happened. I told... Read more

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  • Dec 20, 2013
  • Health and Beauty
  • Customer Service
  • 65

Sent a driver for a collection and we faxed a copy of the COC for them to use as a guide for changing the COC so it gets to the right MRO. They couldn't read it, wouldn't let us e mail a clear copy, didn't ask for a faxed copy of the address, wouldn't take it over the phone, didn't bother to collect and send to their normal lab, and let us find the results later, they just blew it and didn't... Read more

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  • Dec 18, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Garland, Texas
  • Customer Care
  • 1
  • 1
  • 178

I went to Care Now in South Garland off of I-30 and Broadway. I called and checked in through their on-line system. No issues. We arrived shortly afterwards. My son, a 4 yr old had been struggling with chronic cough and runny nose for the last 48 hours. We had gone through Call MD at first which works great if you believe you know the problem. However, this time it wasn't working. Once... Read more

Was this review helpful? 1 0
 
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